STRAXWORKS
Performance Components
Get in Touch
hello@straxworks.com
Miami, Florida
Frequently Asked Questions
How do I know if my parts are compatible?
Our technical team ensures every component is cross-referenced with industry standards. You can verify compatibility using our detailed compatibility matrix on our product pages.
What is the shipping time for Amazon orders?
Orders placed through Amazon are typically processed within 1-2 business days. Once processed, standard shipping takes 3-5 business days to reach your doorstep.
Are Straxworks parts available for all bike types?
Yes, our range includes precision components for road, mountain, and hybrid bikes. We provide detailed compatibility charts for each part to ensure a perfect fit.
How do I contact customer support?
For technical inquiries or compatibility issues, our support team is available via email. We provide direct technical assistance to ensure your cycling experience is optimized.
What materials are used in Straxworks components?
We utilize high-grade aerospace alloys and precision-machined carbon fiber for maximum strength and durability. Every part is engineered for the most demanding cycling conditions.
Can I return or exchange a part?
Our technical components are precision-engineered. If a part is incompatible, we offer a technical exchange. Please contact us within 48 hours of receipt for a resolution.